Ask the Experts
We’re here to help you, so please get in touch if you have a question that isn’t answered in our FAQs. We pride ourselves on developing strong local relationships with our customers, so do contact your local branch wherever possible as they’re usually best-placed to help.
How to contact us
Email or call our customer service or order line team
The customer service team are available between 8am and 5pm Monday to Friday.
Email: customerservice@upvcshop.co.uk
Phone: 01745 338460
Please make sure you include enough details in your message to help us quickly direct your enquiry to the right person. In most cases, this will be your local branch, so please include your postcode in your email.
Order line team
If you would like to place an order or you have a product enquiry please contact our order line team on 01745 338460. The team are available during the hours listed below:
Monday to Thursday: 8am – 5:30pm
Friday: 8am – 5pm
Saturday & Sunday: Closed
