Delivery information
We deliver – nationwide
To ensure you receive the roofline you need, just when you need them, we offer a comprehensive delivery service, nationwide.
Our role as both manufacturer and distributor means we can supply quality-assured fascia, soffits, guttering and many more PVC-U goods directly to your home or site, anywhere in the UK.
We even offer free delivery on order over £25.00 from our nationwide network of 195+ Eurocell branches. Our branches are unique in the market because most of the products we stock are manufactured by us.
This gives us complete control over deliveries, resulting in quicker turnaround of orders, reliability and consistently high-quality PVC-U products.
Free delivery
You can order any of our products from our website and we can arrange with your local Eurocell for collection for free . This is subject to stock availability, and some products are subject to longer lead times. In these cases the product pages make this clear, and you will be notified by your delivering branch who will happily arrange a suitable delivery date. Or you can collect from any of our 195+ branches across the UK. Eurocell deliver on long wheel base trucks which need adequate access and turning space, please be aware of this when placing your order for delivery.
To contact your local branch direct call 01745 338460
Many of our products are long, up to 6m in length, please be aware of this when placing your order for delivery or branch pick-up. All goods are length marked online. Orders on upvcshop.co.uk valued at £25.00 and over are delivered free. There is a delivery charge of £8.95 for orders below this.
Remote Areas
Northern Ireland, the Scottish Highlands & Islands, Isle of Wight, Isle of Man and The Scilly Isles
There is an additional charge for some Scottish regions with the postcodes PA – PH – IV – AB. For full details please contact Us.
We deliver anywhere in mainland UK. We cannot deliver to the Scottish Islands, Northern Ireland, the Isle of Mann, the Isle of Wight or the Scilly Isles. For details of delivery charges to Scottish regions with the postcodes PA – PH – IV – AB, please contact Us.
Our aim is to deliver all goods ordered from upvcshop.co.uk within 1 working day of order, subject to stock availability. If however this is not achievable we will contact you and let you know. In the unlikely event of something going wrong with your order or delivery process please call 01745 338460.
Delivery dates can be specified when you order your UPVC on upvcshop.co.uk. We ask for a signature of receipt on delivery of our goods. You will receive an order confirmation by email when placing your order. This will also act as your receipt.for your roofing supplies.
Returns
We have a 14 day no quibble exchange or refund policy which comes into effect on the day of your delivery. Collection If you have selected to collect from one of our 190+ branches the following timescales apply. If you ordered your goods before 12pm (noon) your goods will be available for collection before the branch closes that day. Please refer to your branch for their opening times here. If you ordered your goods after 12pm (noon) your goods will be available for collection the following morning.
Please allow a minimum of 2 hours between time of ordering and collection. If you would like to speak to your branch about your collection you can find their direct contact details upvcoutlet.co.uk. Goods offered on ‘click and collect’ are subject to stock availability. If there are longer lead times on some items every attempt will be made to contact customers as soon as possible.
